5 thoughts on “I am a salesperson for Lao Fengxiang. We are doing the service industry. Sometimes customers come to try to wear it. We must give them a try, but after all, the golden ratio”
Leave a Comment
You must be logged in to post a comment.
You must be logged in to post a comment.
Generally, the rings and bracelets will be deformation. After deformation, you can use a rubber hammer to gently correct it on the ring rod and the bracelet stick. When one is to try, try to help customers try as much as possible, so as not to cause the customer to be severely deforming. Pay attention to the ring when you try to wear the dead mouth ring. If you are too small Slightly lingering with your hands allows you to bring in.
It the severe loss of jewelry in Golden Store is basically all accidentally encountered or pressed when receiving the goods. The fixed person is responsible for a area, changing one day or one by one, and you should carefully check whether the product is damaged during the handover.
It reported reports in time, who is responsible for this area in the last class to know who caused damage. In this way, it can avoid some people's carelessness caused by damage, but let all staff lose money, and they will be careful in the future.
Lao Fengxiang is a company that produces jewelry. It was founded in 1848 and is headquartered in Shanghai. Lao Fengxiang comes from the development of Lao Fengxiang Yinlou. The idea of the trademark "Lao Fengxiang" also stems from the font of Lao Fengxiang Yinlou.
The company has developed into more than 20 subsidiaries including Lao Fengxiang Yinlou Co., Ltd., Lao Fengxiang Jewelry Research Institute Co., Ltd., four professional branches of jewelry factories, silverware factories, gift factories, and profile factories, and more than 60 chains Large -scale jewelry company groups with more than 300 specialty stores and more than 1,000 dealers.
On August 27, 2021, Lao Fengxiang disclosed the semi -annual report of 2021 showing that the company's operating income in the semi -annual 2021 year was 31.59 billion yuan, a year -on -year increase of 19.27%; net profit of home mother was 1.042 billion yuan, a year -on -year increase of 40.63%.
Generally, the rings and bracelets will be deformation. After deformation, you can use a rubber hammer to gently correct it on the ring rod and the bracelet stick. When one is to try, try to help customers try as much as possible, so as not to cause the customer to be severely deforming. Pay attention to the ring when you try to wear the dead mouth ring. If you are too small Slightly lingering with your hands allows you to bring in.
It the severe loss of jewelry in Golden Store is basically all accidentally encountered or pressed when receiving the goods. The fixed person is responsible for a area, a day or one shift, and you should carefully check whether the product is damaged during the handover and report it in a timely manner. The time in the last class is responsible for this area who knows who caused damage. In this way, it can avoid some people's carelessness caused by damage, but let all staff lose money, and they will be careful in the future.
First of all, it is necessary to distinguish what is the loss of the normal test of the customer, and what is the controlled loss of employees.
In the definition of the difference between the two, it is necessary to give employees the necessary training, and reducing controllable losses is the embodiment of a company's management level.
In the definition of clear definitions, and the need for employees to be required to be required, a fine can be issued. And this penalty is to confirm the former name of the employee, and the publicity is effective in advance.
If this premise, the company will be fined employee money, then you do n’t know if the management level is poor or the company is broken. It is recommended to first understand that if the company is bad, it is illegal to go to the labor supervision department and deduct the salary of employees at will.
This situation is indeed tricky. Before the jewelry is purchased, you must try to wear it. If you encounter difficulty, you will try to wear it again and then leave it again. These situations are available.
It may wish to do this in the future (you can also give your supervisor such a suggestion) inform the customer in advance, the hollow gold bracelet customer needs to try it, and the responsible salesperson should give the customer to try it. If you try to wear it yourself, there must be a salesperson to let him wear plastic gloves to try. If the wrist size is inappropriate, try to tell the client's bracelet and the mouth inappropriate as much as possible, so that they can choose the appropriate ring mouth.
In addition to the customer, the solid bracelet can be worn by the customer by themselves.
This can indeed avoid some of the situations you described.
Please make clear work guidance experience according to different products. Customers testing is very common. This is a problem that any jewelry shop cannot be avoided. Obviously, your management has problems. Methods, the problems encountered this time can give leaders suggestions and get fines first. And based on the problems currently encountered, the accurate work plan is to tell each employee that you can be worn by some jewelry that can be worn, and what jewelry cannot be worn, so that everyone can communicate very convenient, and customers can accept it. It will not be fined.